TIAA Bank is the consumer banking division of TIAA, a leading provider of financial services for academic, medical, and governmental institutions. Recently, the company has rebranded to EverBank.
If you’re from Florida, you’ll likely recognize the name from its presence at the Jacksonville Jaguars NFL stadium.
EverBank provides banking, mortgage, and investment services to customers throughout the US.
From a detailed look at each of its accounts to a breakdown of pros and cons, keep reading to discover if EverBank is right for you.
EverBank Account Options
Let’s take a look at EverBank’s account options:
1. Yield Pledge Checking Account
EverBank’s Yield Pledge Checking account is an interest-bearing checking account that comes with a guarantee that no matter what, its interest rate will always fall in the top 5% of competitor rates.
The account isn’t exactly high-yield compared to other online banks, with a current annual percentage yield (APY) of just 0.25%, but it still sits much higher than most traditional banks.
Yield Pledge Checking has no monthly account fees and requires a minimum deposit of $100 to open. The account comes with debit card purchase benefits, mobile banking, and unlimited ATM reimbursement if your account balance is $5,000 or higher.
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2. Yield Pledge Savings Account
Yield Pledge Savings is a high-yield savings account (HYSA) that currently earns interest at a competitive rate of 4.75%. If you deposit $50,000 or more, this rate climbs to 5% for the first year.
There’s a minimum $25 opening deposit requirement unless you live in Rhode Island.
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3. Yield Pledge Money Market Account
The Yield Pledge Money Market account comes with the combined benefits of EverBank’s savings and checking accounts.
The APY isn’t quite as high as Basic Savings at up to 4.30% but stays competitive with the same guaranteed rate as Yield Pledge checking.
There’s no monthly fee, and like all EverBank accounts that come with a debit card, you’ll be reimbursed for all out-of-network ATM fees if your balance is $5,000 or higher. To open an account, you’ll need a higher initial deposit of $500 or more.
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4. Basic CD
Basic CDs come with term options ranging from three months to five years and have no monthly account fees.
The APY is based on your term length, and the longer you commit your funds, the better rate you’ll get.
There’s a $1,000 minimum deposit requirement to open a Basic CD, and you can fund your new account via online transfer or by sending a check in the mail.
Here’s the current EverBank CD rates as of April 2024:
| Product | APY | Min Deposit |
|---|---|---|
| 3 Month CD | 3.95% | $1,000 |
| 6 Month CD | 4.00% | $1,000 |
| 9 Month CD | 5.15% | $1,000 |
| 1 Year CD | 4.90% | $1,000 |
| 18 Month CD | 4.40% | $1,000 |
| 2 Year CD | 4.50% | $1,000 |
| 30 Month CD | 4.10% | $1,000 |
| 3 Year CD | 4.20% | $1,000 |
| 4 Year CD | 4.00% | $1,000 |
| 5 Year CD | 4.00% | $1,000 |
Remember that when you deposit money into a CD, you aren't supposed to touch it during the term. If you do, you'll most likely be looking at an early withdrawal penalty.
5. Bump Rate CD
Bump Rate CDs are a good option if you have some flexibility on how long you can commit your funds and you want to earn a little more on interest.
The only term option is 3.5 years, and you’ll have the option to increase your APY one time during the term if rates increase.
The new interest rate will stick around for the remainder of your term.
Bump Rate CDs come with an initial deposit requirement of $1,500 with a maximum deposit of $250,000.
Here are the current rates for EverBank’s Bump Rate CDs:
| Product | APY | Min Deposit |
|---|---|---|
| 42 Month Bump Rate CD | 4.20% | $1,500 |
6. IntraFi® Network Deposits (formerly CDARS®)
EverBank is part of the IntraFi™ network of banks, which means that customers looking to put significant funds into a CD can do so with the protection of FDIC insurance.
Basically, the IntraFi® Network Deposits service diversifies your funds by spreading them between CDs at various banks, meaning that your entire balance is covered instead of the standard $250,000.
Here is the current breakdown of IntraFi® Network Deposits (formerly CDARS®) Rates:
| Term | Funding Limit | APY |
| 3-month | $8M | 0.10% |
| 6-month | $8M | 0.10% |
| 1 year | $8M | 0.15% |
| 2 year | $1M | 0.20% |
| 3 year | $0.5M | 0.20% |
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EverBank Features
Online Banking
EverBank is an online-only bank, which means you won’t be able to visit a physical branch to make deposits or speak to customer service. The online banking portal is robust and has many of the tools and features of in-person banks.
Customers have mobile banking access, bill pay, budgeting and savings tools, and the option to send money with Zelle.
80,000+ Free ATMs
EverBank is part of both the Allpoint and MoneyPass ATM networks, so customers have fee-free access to more than 80,000 ATMs throughout the US.
On top of that, EverBank reimburses up to $15 per month in out-of-network ATM fees (and doesn’t charge any of their own). So even if you’re in a pinch and can’t find an in-network provider, you don’t have to worry about ATM fees.
Mobile App
The EverBank mobile banking app gives you access to your entire financial picture, from banking to retirement to brokerage accounts.
Make mobile check deposits, check your balances, and utilize your digital wallet with Apple Pay, Google Pay, or Samsung Pay.
The app is well-liked, with impressive ratings on both Android and iOS. At the moment, the TIAA app has a 4.3-star (out of 5) rating in the Google Play Store and 4.7 stars (out of 5) in the App Store.
Debit Card Benefits
With your EverBank debit card, you’ll be able to take advantage of some neat purchase benefits, as follows:
- Extended warranty protection: On eligible US purchases, you can extend a manufacturer’s warranty up to one year.
- Price protection: If you buy something and the price goes up within 60 days, you can be reimbursed for the difference up to $250.
- Return protection: If a merchant doesn’t accept a return, you can qualify for return protection up to $250 if it’s been 90 days or less since the purchase.
Fees
Even though EverBank is an online bank, it doesn’t completely follow the fee-free structure that’s become the norm for digital banking.
Here’s a rundown of the fees that you should be aware of before opening an account.
- Monthly Maintenance Fees: EverBank doesn’t have any monthly fees for its personal banking products. Its business products are largely free too, but customers can pay $35 per month if they make high-volume mobile deposits.
- No Overdraft/NSF Fees: EverBank’s Yield Checking Account doesn’t charge any overdraft fees nor does it charge extra for overdraft protection. It will however charge a $25 stop payment fee if you need to cancel a payment that’s already in process.
- ATM Fees: EverBank doesn’t charge any ATM fees of its own if you use an ATM out of its network, and any fees charged by the ATM itself are reimbursed if you carry an average daily balance of $5,000 or more. The only time you might run into a fee that isn’t covered is if your average balance falls below $5,000 and you exceed the $15 per month in rebates that come standard with the EverBank checking account. For most people, this shouldn’t be an issue.
- Wire Transfer Fees: Incoming wire transfers, both domestic and international, are free with EverBank, but you’ll pay a fee if you’re sending wires out. Outgoing domestic wire transfers are $25, and international wires (not including currency exchange fees) cost $35.
Getting Started
Signing up for an EverBank account is easy and can be done in as little as 5 minutes online at EverBank.com.
You can apply for any EverBank account from the website, with the exception of a trust or custodial account, which has to be taken care of over the phone.
To apply, all you need is contact information, a residential address, and your Social Security Number.
EverBank Promotions
EverBank doesn’t advertise it front and center on its website but that doesn’t mean they’re not available.
We keep the bank’s current promotions up to date, check them out here.
Security
Online security is a top priority with EverBank. The bank’s website and app both utilize robust encryption technology to protect your sensitive information, and they constantly monitor for fraud.
There’s also a web safety guarantee that provides protection for lost or misdirected funds, and you could qualify for reimbursement if you’re the victim of identity theft.
Last but not least, EverBank is a member-FDIC bank, so all deposits into your account are protected up to $250,000 in the event that the bank fails.
Customer Service
When you need a hand, EverBank’s client solutions team is available on weekdays from 8 am to 8 pm Eastern Time and on weekends from 9 am to 7 pm.
The phone number is 1-888-882-3837. In the event that your debit card is lost or stolen, you can call the same number 24/7 to report it.
Otherwise, you can send an email any time or get in touch through EverBank’s social media channels. Overall, EverBank has a solid reputation when it comes to service.
Customer Reviews
Because EverBank recently rebranded, customer reviews aren’t easy to come by on the typical review sites. We expect more reviews will become available as the new name’s brand recognition grows.
We’ve pulled the following reviews from EverBank’s BBB profile to give you perspective on the full range of customer experiences.
5-star review:
I want to state that only negative comments ever show up on these sites. I have to say, I brag all the time about the wonderful servicing EverBank has and the great system in which to make your payments. The system is easy to use and they send very prompt responses to the payment being received. I have been with TIAA for over two years with no issues to report.Nancy H. BBB
1-star review:
EverBank did not honor a rate that should have been applied to my account. They should have to honor what they offer. The representatives were not trained properly and failed to disclose information. I do not recommend this bank.Sue H. BBB
Pros & Cons
Pros:
- Competitive APYs, especially on CDs
- ATM fee reimbursements
- Few fees
Cons:
- No physical locations
- Intro bonuses are not available to most
- No credit cards
Alternatives to EverBank
If you like what EverBank has to offer but want to look into some other online banks for the sake of comparison, check out:
Each of these options offers low-fee schedules and high-earning APYs.
For banking options that still hold a strong online presence but bring more to the table in terms of in-person service, take a look at:
These traditional banks come with a wide network of ATMs and brick-and-mortar branches (but watch out for fees).
Frequently Asked Questions
Is EverBank a good bank?
Yes. EverBank is a good bank for consumers seeking high APY and convenient online banking. Between a high-earning online savings account, multiple options for checking, and CD rates that can compete with anyone, EverBank is a solid option as an online banking partner.
Are EverBank accounts FDIC-insured?
Yes, EverBank is a member-FDIC as well as an equal housing lender.
What bank is EverBank associated with?
EverBank is a division of TIAA. Unlike some online banks, EverBank is FDIC-insured, so it doesn’t have to partner with another financial institution to provide its accounts.
Is EverBank reliable?
Yes, EverBank is reliable. It holds an A+ BBB rating signifying it uses ethical business practices and honors its commitment to customers. The banking institution is a member of the FDIC network and still has much of the support and reputation it carried as TIAA Bank. We’d recommend it to any customer interested in straightforward account options with a higher interest rate than your average bank.
Is EverBank financially secure?
Yes, EverBank (and its parent TIAA Corporation) are financially secure. Should the bank ever fail, FDIC insurance protects deposits up to $250,000.
Is EverBank Right For You?
EverBank has plenty of features, products, and functionality to make it an interesting contender in the growing online bank arena.
You’ll find plenty of account options and most of them come with higher interest rates than the national average. You’re also covered with an expansive ATM network and generous ATM fee reimbursements.
Furthermore, TIAA’s mobile app and customer service team show a demonstrated commitment to client satisfaction.
However, EverBank might not be a great fit if you want a bank with plenty of physical locations or if you tend to overdraft your account as it tends to have more perks for consumers with higher balances.
Overall, EverBank should serve most online banking needs. Take your time, compare it to other banks that you’re considering, and you’re bound to make the right choice.
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