Capital One Bank Review 2024

Capital One Bank logo

Capital One Bank

9.1

BankBonus.com rating

Expert Take

Overall, Capital One has a well-established online presence and over 750 physical locations. You can expect to find competitive interest rates and a nice variety of products and services.

Pros

  • No annual fees on checking and savings
  • No minimum balance requirements
  • Top-rated mobile app
  • Credit card options for building and established credit

Cons

  • Few physical locations
  • No money market accounts

Bous Offers

10.0

Product Variety

8.8

Customer Experience

8.1

Interest-Bearing Accounts

10.0

Fees

10.0

Free ATM Access

10.0

Capital One Bank logo

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at Capital One Bank

Capital One Bank is the 12th largest bank in the U.S. Chances are you will readily recognize the company’s trademark slogan for its credit cards, “What’s in your wallet?”

If you are considering whether Capital One is the right bank for you, you’ve come to the right place.

This post covers Capital One’s most popular products and features, how the bank’s customer service stacks up, and more.

About Capital One Bank

Capital One Bank is the consumer banking division of its holding company, Capital One Financial Corporation, which is headquartered in McLean, Virginia.

With over 750 branches and 70,000 fee-free ATMs, it’s safe to say that Capital One is well established.

Capital One sets itself apart by offering cafes to cardholders and the general public. Its 30 cafe locations offer coffee shop-style drinks and free WiFi, making it an excellent location for meetings and coworking.

Most of the bank’s physical locations are in New York, Texas, and Virginia, though the bank also has locations in Canada and the U.K.

Capital One Bank was first founded in 1994 as a credit card issuer and didn’t become a retail bank until 2005. In 2012, the firm acquired ING Direct.

Fast forward to today and Capital One Bank has over $467.8 billion in assets, around 50,800 employees, and is ranked 15th on Fortune’s 100 Best Companies to Work For list in 2023.

As a technology-focused brick-and-mortar bank, Capital One offers both physical and online banking experiences.

Now that you know more about Capital One’s history, let’s see what this bank has to offer you.

Capital One Checking Accounts

360 Checking

Capital One 360 Checking is the bank’s primary checking account. 360 Checking stands out because of its mobile banking options.

Most of your banking can be done from the mobile banking app, but if you need help in person, you can always visit a physical branch, if there’s one nearby.

As an account holder, you can use features like online bill pay, mobile check deposit, and money transfers right in the mobile app.

360 Checking also offers a 0.10% APY (Annual Percentage Yield) on balances, which is not too shabby for a big bank checking account.

As for fees — there are no monthly fees and no minimum opening deposit requirement.

There is a $35 overdraft fee, however, you get a full business day to repay the overdraft amount before you get charged, which is a really cool feature that most banks don’t offer.

MONEY Teen Checking

MONEY Teen Checking is a joint checking account option designed for parents and their kids, ages 8 and up.

With MONEY Teen Checking, children and teens have the opportunity to gain financial independence, while learning how to manage money responsibly.

Account holders get an online account and a debit card for making purchases.

Meanwhile, parents can track spending, add direct deposits, and lock or unlock the account as needed.

Transferring money to a MONEY Teen Checking Account is quick and easy, and there are no monthly charges or minimum account balance requirements.

It’s worth noting that MONEY Teen Checking was recently named one of GOBankingRates’ Best Checking Accounts of 2023 and it made our list of the best teen checking accounts for 2024. Not bad!

Capital One Savings Accounts

360 Performance Savings

Capital One’s 360 Performance Savings account is a high-yield savings account (HYSA) that pays 4.25% APY on any balance.

This is a very competitive rate compared with the abysmal savings account APYs that you’ll typically find at the big national banks.

Performance Savings is also fee-free, meaning that there are zero monthly service fees or monthly maintenance fees.

What’s more, 360 Performance Savings has no minimum deposit requirement, either.

So you can open your savings account with whatever amount you have and start taking advantage of the attractive interest rates.

If you're looking to earn interest on your deposits with Capital One Bank, 360 Performance Savings is the way to go. Money Market Accounts are not available.

Kids Savings Account

With a Kids Savings Account, parents can show their kids how to manage money and set up a savings plan.

Kids Savings Accounts offer 2.50% APY on all balances, and there is no monthly fee or minimum opening deposit requirement.

An adult will need to open up the account and oversee it, which technically makes it a joint account since both parties have access.

As account holders, children have access to the account balance, interest rate earnings, and transaction history.

The parent’s password is required to transfer money or make payments. Add it all up, and you have a great bank account option for kids, that’s easy for parents to manage and keep an eye on.

360 IRA Savings

360 IRA Savings is an individual retirement account (IRA) option that earns a 0.40% APY on all balances, with the added bonus of tax savings.

Capital One offers two types of IRA savings accounts: Traditional IRA and Roth IRA.

With a traditional IRA savings account, your contributions may be tax-deductible, and your earnings are tax-deferred until after you withdraw the money at retirement.

Roth IRAs, on the other hand, are funded with money that you have already paid taxes on. Then, when you take money out at retirement, you don’t have to pay income tax on either your tax or earnings.

There are no monthly fees with Capital One’s 360 IRAs.

Capital One CD Rates

360 Certificate of Deposit Account (CD)

Capital One’s 360 CD earns a very competitive APY on deposits, and there’s no minimum balance requirement to open an account. CD terms range from 6 to 60 months.

Here’s a breakdown of the current Capital One CD rates.

Product APY Min Deposit
Capital One 1 Year CD5.00% APY$0
Capital One 18 Month CD4.45% APY$0
Capital One 6 Month CD4.25% APY$0
Capital One 9 Month CD4.25% APY$0
Capital One 2 Year CD4.00% APY$0
Capital One 30 Month CD4.00% APY$0
Capital One 3 Year CD4.00% APY$0
Capital One 4 Year CD3.95% APY$0
Capital One 5 Year CD3.90% APY$0

Capital One CDs Logo

Capital One CDs

Open A CD Today

As a reminder, CDs are similar to savings accounts, but the main difference is you have to commit your money to the account for a certain term.

In exchange, you will usually see better interest rates. The downside is that you will most likely be hit with an early withdrawal fee if you withdraw money before the end of your term.

Capital One Auto Loans

Capital One’s Auto Loan department can help you purchase a new car or refinance an existing loan.

It only takes a few minutes to see if you qualify online using Capital One’s Auto Navigator.

Using this tool, you can check your pre-qualification status, and easily stay up to date with your loan account online (once approved).

New and used car financing is available, but there’s a $7,500 loan minimum.

If you are thinking about applying for a car loan, you can save yourself lots of time (and possibly money) by applying for an auto loan online — before you head over to the dealer to check out that dream ride.

Capital One Credit Cards

Capital One is the 4th largest credit card issuer in the U.S. and earns most of its profits from credit cards.

Given that the bank also started out entirely as a credit card financial institution, it’s fair to say that this is its area of expertise.

Capital One offers dozens of credit card options for customers with all types of credit scores and rewards appetites.

Let’s take a look at the bank’s most popular credit card categories.

Capital One Travel Rewards Credit Cards

Capital One’s Venture Cards are travel rewards cards that pay up to 2x miles per dollar spent.

There are three types of Venture cards, as follows:

Capital One VentureOne Rewards Credit Card

Bonus Offer
20,000 Miles details
Annual Fee
$0
Intro APR
0% intro on purchases for 15 months
Regular APR
19.99% - 29.99% (Variable)
Rewards Rate
1x-5x Cashback
Recommended Credit Score
690 850

The Capital One VentureOne Rewards Card is worth considering if you want a fee-free card that earns flat-rate miles on all your purchases with a handful of perks. But if you don't mind paying an annual fee and have solid credit, there are cards with more lucrative benefits.

Pros

  • No annual fee or foreign transaction fee
  • Easy welcome bonus
  • Low intro APR

Cons

  • Low reward rate
  • Requires excellent credit

Capital One is offering 20,000 Miles when you open a new Capital One VentureOne Rewards Credit Card Details below!

How To Earn The Bonus:

  1. Apply for a new Capital One VentureOne Rewards Credit Card using the link below.
  2. Within 3 months, spend $500 using your new card.
  3. Bonus will be credited to your rewards balance within 2 billing cycles.

Capital One Venture Rewards Credit Card

Bonus Offer
75,000 Miles details
Annual Fee
$95
Intro APR
N/A
Regular APR
19.99% - 29.99% (Variable)
Rewards Rate
1x-5x Cashback
Recommended Credit Score
690 850

The Capital One Venture Rewards Card is an advantageous travel rewards card if you’re looking for straightforward flat-rate miles on all purchases, rather than just travel or other bonus categories. It also offers the option to earn higher rewards when you book trips through Capital One Travel and provides some rewarding travel benefits.

Pros

  • High unlimited rewards
  • Welcome bonus miles
  • Global entry/TSA precheck credit

Cons

  • Annual fee
  • No intro APR

Capital One is offering 75,000 Miles when you open a new Capital One Venture Rewards Credit Card Details below!

How To Earn The Bonus:

  1. Apply for a new Capital One Venture Rewards Credit Card using the link below.
  2. Within 3 months, spend $4,000 using your new card.
  3. Bonus will be credited to your rewards balance within 2 billing cycles.

Capital One Venture X Rewards Credit Card

Bonus Offer
75,000 Miles details
Annual Fee
$395
Intro APR
N/A
Regular APR
19.99% - 29.99% (Variable)
Rewards Rate
1x-5x Cashback
Recommended Credit Score
720 850

If you’re looking for a travel card with generous bonus category rewards, travel credits, and bonuses, take a look at the Capital One Venture X Rewards Card. It's a happy medium for road warriors who spend enough to offset an annual fee but don't quite want to commit to an elite card.

Pros

  • Miles are unlimited and don't expire
  • Complimentary lounge access
  • Annual travel credit and bonus miles

Cons

  • Annual fee
  • Limited luxury perks

Capital One is offering 75,000 Miles when you open a new Capital One Venture X Rewards Credit Card Details below!

How To Earn The Bonus:

  1. Apply for a new Capital One Venture X Rewards Credit Card using the link below.
  2. Within 3 months, spend $4,000 using your new card.
  3. Bonus will be credited to your rewards balance within 2 billing cycles.

Capital One Cash Back Credit Cards

Capital One has two cash back credit card brands: Savor Rewards and Quicksilver.

Savor Rewards cards offer higher cash back on certain purchase categories, such as restaurants and grocery stores.

Both Savor Rewards and Quicksilver have three variations that cater to different clientele.

Here’s a look at each one:

  • Savor Rewards: Savor Rewards pays 4% cash back on dining and entertainment, 1% on all other purchases, and has a $95 annual fee.
  • SavorOne Rewards: SavorOne Rewards has no annual fee and pays 3% cash back on dining and entertainment, 2% on groceries, and 1% on all other purchases.
  • SavorOne Rewards for Good Credit: SavorOne Rewards for Good Credit has no annual fee and pays 3% cash back on dining and entertainment, 2% on groceries, and 1% on all other purchases. This card is designed for people with “Good” credit, whereas you’ll need “Excellent” credit to qualify for the other Savor cards.
  • Quicksilver Rewards: Quicksilver Rewards has no annual fee and pays 1.5% cash back on all purchases. This card requires an “Excellent” credit rating to qualify.
  • QuicksilverOne Rewards: QuicksilverOne Rewards has no annual fee and pays 1.5% cash back on all purchases. This card requires a “Good” rating to qualify.
  • QuicksilverOne Rewards for Good Credit: QuicksilverOne Rewards for Good Credit has no annual fee and pays 1.5% cash back on all purchases. This card requires a “Good” credit rating to qualify, and there’s no signup bonus.

Capital One Credit Building Credit Cards

Capital One offers the following cards for people with fair credit:

  • QuicksilverOne Rewards: QuicksilverOne Rewards pays 1.5% cash back on all purchases and comes with a $39 annual fee.
  • Platinum Mastercard: Platinum Mastercard is a straightforward credit card with no annual fee or special perks.
  • Journey Student Rewards: Journey Student Rewards pays up to 1.50% cash back on all purchases.

Capital One Credit Rebuilding Credit Cards

If your credit score is in bad shape, Capital One still has a credit card option for you.

  • Secured Mastercard: Secured Mastercard has no annual fee and requires a refundable deposit of up to $200 (which gets you a credit line equal to that amount). If you make your payments on time, you could be looking at a higher credit line within 6 months of account opening.

Business Rewards

Capital One’s small business credit cards are called Spark cards. There are five different types of Spark business cards, as follows:

  1. Spark 2% Cash: Spark 2% Cash pays 2% cash back on all purchases. The $95 annual fee is waived for the first year.
  2. Spark 2x Miles: Spark 2x Miles is a travel rewards business card that earns 2x miles on all purchases. You can also get a $100 credit for TSA Precheck or Global Entry. The $95 annual fee is waived for the first year.
  3. Spark 1.5% Cash Select: Spark 1.5% Cash Select pays 1.5% cash back on all purchases with no annual fee.
  4. Spark 1.5x Miles Select: Spark 1.5x Miles Select is a travel rewards business credit card that earns 1.5x miles on all purchases and has no annual fee.
  5. Spark 1% Classic: Spark 1% Classic is designed for customers with a fair credit score and pays an unlimited 1% cash back on all purchases. There is no annual fee.

Capital One Bank Features

  • Capital One Mobile App: The Capital One Mobile app offers convenient features such as Card Lock, Instant Purchase Notifications, Paying your Bill, and mobile check deposits. The app is rated 4.8 stars (out of 5) on the App Store with over 7 million ratings. On the Google Play store, the app is rated at 4.6 stars (out of 5) with over 1.5 million ratings. Add it all up, and this is one of the highest-rated financial apps you can find.
  • Zelle: With a Capital One bank account, you can quickly and securely transfer money via Zelle.
  • Meet Eno: Eno is the online bank’s virtual assistant. Eno helps you track spending and can update you about any unusual activity. Eno is also available to answer your questions 24/7 via online chat.
  • Ask Alexa: Ask Alexa is a new feature that allows you to check your Capital One balance, track your spending, and even pay your bill, right through your Amazon Echo device. If you’re already an Alexa fan, this might be a pretty useful feature for you.

Getting Started with Capital One

Setting up an account with Capital One takes just a few minutes and you can open the account online. You can also get pre-approved for credit cards online.

Head over to the website, select the account you want to open, and click on the green Open Account button. Then it’s time to confirm whether you’re a new or current customer.

From there, simply follow the signup instructions, and your application should be completed within 5 minutes.

If you have any issues when setting up your account, give this phone number a call: 1-800-289-1992.

Capital One Bank Promotions

Here are some of the best Capital One promotions going on right now:

1. Capital One Venture X Rewards Credit Card - 75,000 bonus miles

The Capital One Venture X Rewards Credit Card comes with a 75,000 mile welcome bonus. All you need to do to qualify is make $4,000 worth of purchases within three months of opening the account.

The card has a somewhat high annual fee; however, lower compared to other similar premium cards. Cardholders also enjoy perks such as $300 in statement credits for bookings through Capital One Travel, up to a $100 credit on Global Entry or TSA PreCheck® and access to select airport lounges.

How to earn the bonus

The Capital One Venture X Rewards Credit Card sign up offer requires you to make purchases using the account's card in order to earn the 75,000 bonus miles. Full requirements to receive this bonus are:

  1. Apply for a new Capital One Venture X Rewards Credit Card using the link below.
  2. Within 3 months, spend $4,000 using your new card.
  3. Bonus will be credited to your rewards balance within 2 billing cycles.

read the full terms

2. Capital One Venture X Business - 150,000 bonus miles

The Capital One Venture X Business card comes with a 150,000 mile welcome bonus. The requirements are a little steep: you'll need to make $30,000 worth of purchases within three months of opening.

The card has a somewhat high annual fee ($395); however, lower compared to other similar premium business cards. Cardholders also enjoy perks such as a up to $300 in statement credits for bookings through Capital One Travel, 10,000 bonus miles after your account anniversary date, up to a $100 credit on Global Entry or TSA PreCheck® and access to select airport lounges.

How to earn the bonus

The Capital One Venture X Business sign up offer requires you to make purchases using the account's card in order to earn the 150,000 bonus miles. Full requirements to receive this bonus are:

  1. Apply for a new Capital One Venture X Business card using the link below.
  2. Within 3 months, spend $30,000 using your new card, earn 150,000 bonus miles
  3. Bonus will be credited to your rewards balance within 2 billing cycles.

read the full terms

3. Capital One Quicksilver Cash Rewards Credit Card - $200 bonus

The Capital One Quicksilver Cash Rewards Credit Card comes with a $200 welcome bonus. All you need to do to qualify is make $500 worth of purchases within three months of opening the account.

The card has no annual fee, and cardholders also enjoy experiences such as VIP tickets and 5-star meals, among other perks.

How to earn the bonus

The Capital One Quicksilver Cash Rewards Credit Card sign up offer requires you to make purchases using the account's card in order to earn the $200 bonus. Full requirements to receive this bonus are:

  1. Apply for a new Capital One Quicksilver Cash Rewards Credit Card using the link below.
  2. Within 3 months, spend $500 using your new card.
  3. Bonus will be credited to your rewards balance within 2 billing cycles.

read the full terms

Security

As a major national bank, Capital One takes security very seriously.

For starters, like all banks, Capital One is FDIC-insured, which means that deposits are protected up to $250,000.

Capital One also uses a number of advanced security features, such as multi-factor authentication, SwiftID, and Card Lock to keep your information and money safe.

The online bank’s virtual assistant, Eno, is also continuously monitoring your account for suspicious activity and sends alerts instantly in the mobile app if something comes up.

Customer Service and Support

There are a number of ways to contact customer service at Capital One Bank.

For starters, phone support is available 24 hours a day, 7 days a week.

You can also pop into a local branch and meet with a banker in person (and why not grab a coffee from a Capital One Cafe, while you’re at it?). Online support is also available 24/7.

Overall, Capital One has a pretty good reputation for customer service and satisfaction.

As with all big banks, the quality of service you get largely depends on the situation you’re dealing with and how helpful the representative is on the other end.

Customer Reviews

Capital One doesn’t have the strongest track record on TrustPilot, but it’s important to note that dissatisfied customers are the most likely to leave an online review, so they should be taken with a grain of salt.

We’ve prepared a sample of reviews to give you a balanced idea of the bank’s customer experience.

I've been super satisfied with Capital One. I have a CD with them and a savings account and they both pay excellent interest. Much more than my previous bank. I have the Capital One Venture X card and it has so many great benefits, such as the airport lounge and travel credits. My only complaint is that I wish they had a local branch.
Annoyed Trustpilot

I've really appreciated Capital One banking/checking accounts. Their 360 Checking is free, gives you interest, and allows you to get direct deposit early. It's been really helpful during this expensive time.
Clodagh Tinney Trustpilot

I have had good service for the most part in my years of banking with Capital One, however today I found out that I am limited to receiving the cash amount that the ATM allows even though I have gone on the Capital One website and requested a temporary increase. The increase does no good because it does not affect the limit on the ATM machine itself. This is completely unacceptable. I should have complete access to my money, not limited because I do not live anywhere near one of their handful of brick-and-mortar buildings.
Michelle Brantley Trustpilot

Pros and Cons

Pros:

  • No annual fees on checking and savings accounts
  • No minimum balance requirements
  • Competitive savings accounts rates
  • Top-rated mobile app

Cons:

  • Few brick-and-mortar branches compared to big national banks
  • No money market accounts

Alternatives to Capital One Bank

The most popular alternatives to Capital One Bank that offer similar banking services include:

Capital One Frequently Asked Questions

Is Capital One a good bank?

Yes, Capital One is definitely a good bank. Capital One has a well-established online presence and over 750 physical locations. You can also expect to find competitive interest rates and a nice variety of products and services.

Which bank is better Chase or Capital One?

It depends on what you’re looking for in a bank. If you value competitive interest rates and zero fees (who doesn’t?) then Capital One is probably the better option for you. However, if you want to have easy access to thousands of nationwide physical branches and ATMs, Chase is probably a better option.

Is my money safe in Capital One?

Yes, your money is safe in Capital One Bank. As with all banks, Capital One is FDIC-insured, so your deposits are protected up to $250,000. The bank’s online platform is also very secure.

Are Capital One Bank and Capital One 360 the same?

Yes and no. Capital One 360 Checking is the prior name for Capital One Bank’s checking account, which is now called 360 Checking.

So, to confirm: 360 Checking (formerly known as Capital One 360 Checking) is the primary checking account that Capital One Bank operates.

Is Capital One Bank Right For You?

The bottom line is that if you’re looking for a full-service bank with a solid online presence, and very minimal fees, then you should definitely consider opening an account with Capital One.

The bank also offers a wide selection of credit cards and savings accounts, making it easy to manage your personal finances in one place.

At the same time, if physical branch access is really important for you, you should probably check to make sure that there are Capital One locations in your area.

That said, many people don’t even need branch access these days, since most banking transactions can be easily handled online.

And, wherever you live, you shouldn’t have trouble locating one of the bank’s 70,000 fee-free ATMs.

At the end of the day, it all comes down to what’s important to you. Here’s to finding the financial institution that helps you achieve your savings goals.

Our Methodology

The BankBonus team has analyzed dozens of banks to provide our readers with thoroughly informed and accurate reviews.

We evaluate digital financial platforms, online banks, regional banks, and national banks across several metrics.

Our assessment of each bank factors in these considerations:

  • Product lineup: We review the types of accounts, loans, and services offered by each bank, as well as the number of accounts.
  • Fees and pricing: We also consider each institution’s fees, including monthly maintenance fees and other service charges.
  • Account features: To compare banks, we take a close look at the features, limits, and capabilities each one has to offer.
  • Interest: Along with these features, we consider whether or not the bank offers interest-bearing accounts and compare their rates to industry averages.
  • Brand reputation: The bank accounts we recommend have been carefully vetted to ensure they are legitimate, secure, and backed by FDIC insurance.
  • User experience: Additionally, we consider the ease of use and availability of resources on each bank’s website and factor in reviews of the mobile app from the Apple App Store and Google Play Store.
  • Branch and ATM access: To gauge convenience, we also look at each bank’s branch and ATM availability and consider their ATM reimbursement policies.
  • Customer service: In our review process, we also explore banks’ customer service channels, hours of availability, and third-party reviews.

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