Juno, formerly OnJuno, is an up-and-coming neobank that launched in 2017. Overall, Juno aims to provide a high-earning financial platform for immigrants, ex-pats, and anyone else who wants to reach their financial goals faster.
With a lean, tech-forward approach to banking, Juno is an interesting player in the growing digital banking space.
In this post, you’ll find out what sets Juno apart and what you can expect as a customer.
Products
Juno’s lone financial product is an interest-bearing checking account that comes in two tiers — Basic and Metal.
The account is an entirely digital, all-in-one bank account that aims to serve all of your day-to-day financial needs.
Basic
Basic is a free account that has no monthly fees. There are no minimum balance requirements or other hidden fees.
The account aims to fill the role of both checking and savings, so you won’t have to worry about maximum withdrawal limits. You can always take out cash for free at Allpoint or MoneyPass ATMs, and Basic comes with one reimbursement for out-of-network ATM use each month.
With both Juno account types, the biggest perks are the APY and cashback rewards.
Currently, you can earn a bonus rate of 1.20% on all deposits up to $5,000 with a Basic account. Anything over $5,000 earns at a rate of 0.25%.
The Basic banking platform also comes with some impressive cashback rewards of up to $500 spent yearly with select merchants.
This includes popular retailers like Netflix, Amazon, Dunkin’, Walmart, Doordash, Uber, and Airbnb.
Metal
Metal is a premium account tier and requires monthly direct deposits of $250 to maintain. Metal comes with all of the same perks as Basic but expands on its earning potential. The same high-interest rate is available, but the 1.20% rate is applicable on balances up to $50,000.
To put this in context, even if you only use Metal for 6 months, you’ll earn as much in interest as you would in an entire year with a 1.00% APY high-yield savings account.
Metal comes with more to earn on cash back, too. All of the same brands will earn rewards, and you’ll get the same 5% back on up to $3,000 in spending.
You’ll also have a little more flexibility on ATM use, with three out-of-network fees reimbursed per month. Metal checking also comes with an exclusive black metal debit card.
Features
Here are some of the features that you can expect to see with an Juno account:
Mobile App
Juno is an entirely mobile banking service, so there are no physical locations. This makes its mobile banking app your go-to resource for managing your account.
From the app, you can send and receive money, make transfers, and take care of any bill payments.
Juno is very much a growing platform, so reviews on its app are somewhat limited.
So far, the app has a rating of 3.6 stars (out of 5) in the App Store and 4.3 stars (out of 5) in the Google Play Store.
85,000 Free ATMs
Juno partners with both Allpoint and MoneyPass, giving its customers fee-free access to more than 85,000 ATMs in the US.
There’s no fee if you can’t find an Allpoint or MoneyPass ATM, and depending on your account, you’ll get reimbursed for some ATM fees every month.
Contactless Payments
Juno is compatible with Apple Pay, Google Pay, and Samsung Pay. It also allows you to create instant virtual cards, which function in the same way as a debit card without carrying around a physical card.
Interest on Crypto
Currently, you can earn 6% APY on your Juno USDC crypto holdings and 3% on both BTC and ETH.
Fees
As an entirely online bank, Juno follows suit with a platform that almost entirely steers clear of traditional banking fees.
This is partially due to low overhead but is also a result of its somewhat limited platform.
For example, most banks charge fees for wire transfers; Juno doesn’t, but only because it doesn’t support wire transfers (incoming or outgoing) at all.
Similarly, you won’t get hit with overdraft fees because your Juno account won’t allow you to overdraft on purchases in the first place.
If your account does go into the red with an ACH transfer, there’s still no fee, but Juno provides the disclaimer that your account will be eventually closed if you don’t correct your balance.
With that in mind, let’s take a look at the few fees that could pop up and how to navigate them.
Monthly Maintenance Fee
Both Basic and Metal are free; however, you’ll need to maintain a monthly direct deposit of at least $250 or you’ll be downgraded to the Basic plan.
It’s important to note that if you are downgraded within 3 months of obtaining metal status you’ll also have to pay a $60 fee for the metal card.
ATM Fees
You’ll get one reimbursement for ATM fees per month with Basic and three with Metal.
This is a nice perk, but if you tend to take out a lot of cash, the fees could start to add up if you don’t have an Allpoint or MoneyPass ATM nearby.
There are plenty of network ATMs available, but it’s still something to be aware of.
Getting Started
Applying for a Juno account is easy and can be done in as little as five minutes. Just head to the Juno website, click “Apply Now,” and you’ll be good to go.
All you need is some personal information, like a mobile phone number, Social Security Number, home address, and an ID.
Once you complete your application and Juno confirms your account, you’ll be all set to start using it right away with your virtual debit cards.
You can easily fund your new account with an ACH transfer and set up a direct deposit right away.
Juno doesn’t require a credit check of any kind for new accounts, so you don’t have to worry about dings to your credit score for filling out an application.
Juno Promotions
Unfortunately, there are currently no active Juno promotions. Check out these bonus offers instead:
Bank | Bonus | Expires | Requirements | |
---|---|---|---|---|
up to $800 | December 29, 2023 |
|
Learn More | |
up to $2000 | January 9, 2024 |
|
Learn More | |
$200 | December 8, 2023 |
|
Learn More |
Security
All Juno accounts are FDIC-insured, and its debit cards are protected against unauthorized use by a Zero Liability protection policy.
For online and account security, Juno utilizes biometric authentication and requires the use of a PIN anytime you want to make a transfer.
Customer Service
If you need some assistance with your Juno account, its online Help Center is full of FAQs and helpful tips that should serve most basic needs.
If you need to talk to someone, customer service reps are available over the phone (1-415-969-5775) from 9 am to 6 pm Pacific Time.
You can also chat with someone online, where representatives are available from 5 am to 6 pm Pacific Time.
As a newer banking option, Juno seems to be off to a great start when it comes to supporting its customers — early reviews of its service have rewarded Juno with an impressive 4.5-star (out of 5) rating on TrustPilot.
Pros & Cons
Just as with anything in life, Juno has some great pros but it also has some cons, lets cover those now:
Pros:
- High-yield accounts
- Cashback rewards
- Very few fees
- Solid customer service
Cons:
- No physical locations
- Limited account options
- No wire transfers
- Still-developing platform
Alternatives to Juno
If you like the idea of banking with a fintech company like Juno but want to know what else is out there, you have plenty of options.
Neobanks like Chime, Revolut, and Aspiration all provide sleek, high-yield online banking options that are worth a look.
For those looking for a bank that’s a bit more established but still comes with modern digital banking tools, you should take a look at Ally, CIT Bank, or Axos.
These online banks all have a long history of providing high-performing online accounts.
FAQs
Is OnJuno legit?
Yes. Juno (previously known as OnJuno) is a newer banking option, but this doesn’t mean that its bank accounts aren’t legitimate. It’s one of a whole host of companies that have recently entered the online banking space.
Neobanks like Juno might feel risky to those who are used to traditional banks but rest assured that these modern platforms are safe.
What bank is Juno with?
Juno partners with Evolve Bank and Trust, which is a member-FDIC financial institution based out of Arkansas.
Is Juno safe?
Yes. Between FDIC insurance and bank-level online security, Juno is a safe banking option.
If you have specific concerns, you can always reference Juno’s online help center or reach out to customer support. But on the surface, Juno has its bases covered to provide a secure platform for its customers.
Is Juno Right For You?
If you’re looking for an easy-to-use digital banking solution, Juno is an attractive option.
The online banking industry as a whole has become synonymous with high-yield accounts, and yet Juno still manages to stand out with a bonus rate that comes in at more than 20x the national average. Couple this with cashback rewards that rival plenty of credit cards, and you have an account that can net you some nice long-term benefits.
Juno’s drawbacks mostly stem from its relative newness and limitations of the platform. Traditional banking customers might feel like there isn’t quite enough here. With some features still in development, those who aren’t comfortable trying a still-developing platform might want to look elsewhere or wait until the bank becomes more established.
Still, Juno is an interesting newcomer to watch. Now that you know what you stand to gain, you should have a better idea of whether or not an Juno account is the best fit for you and your financial goals.
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